Automatic Message Triage: Decision Support from Patient-Provider Messages
نویسندگان
چکیده
Email communication between patients and healthcare providers is gaining popularity. However, healthcare providers are concerned about being inundated with patient messages and their inability to respond to messages in a timely manner. This work provides automated text mining decision support to overcome some of the challenges presented by email communication between patients and healthcare providers.
منابع مشابه
Automatic Message Triage: A Decision Support System for Patient-Provider Messages
Background: Email communication between patients and healthcare providers is gammg popularity. However, healthcare providers are concerned about being inundated with patient messages and their inability to respond to messages in a timely manner. This work provides a text rriining decision support system to overcome some of the challenges presented by email communication between patients and hea...
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